If your earpad damage isn't covered or it's been longer than a year, your next step is either to buy a replacement headset or try to repair it yourself | The easiest way to replace the earpads on your WH-1000XM3 or WH-1000XM4 headphones is by filing a warranty exchange with Sony |
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The WH-1000XM4 left has a slightly wider earcup than the XM3 | Like the XM3, it's still rated at 30 hours with wireless and noise canceling on -- quite good by noise-canceling wireless headphone standards |
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The XM3 also did that | We rated it number one on our ranking, but if it isn't working for you, we'd recommend returning or selling them instead, and investing in a new pair on that list that makes your ears happier |
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That can be a bit jarring | In my tests the voice calling does seem improved |
I'll finish up by talking about the two biggest complaints people had about the previous XM3 model.