| So I returned the item properly like the instructions indicated: Zara first ask to verify order number and tracking number, understandable protocol | |
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| I just called on the phone about this package | Be a little different, change it up with a funky jacket that makes a great piece from computer work to computing the tip at your favorite after work watering hole!! Why is this so difficult? You have to request a chat again! they say their lines are busy and to try again! Why is there need for additional proof of delivery if I provided a tracking number which indicates the exact item? As if people have all day to just continue to try to contact Zara about an issue with an order |
I was Only required to return the item so I did! Who said designer chic has to break the bank, not with a Zaraein your side!! This will be my first and last time shopping here.
25| At this time I am trying to chat with customer service through their chat about a missing item from my order- and if you step away for two seconds- the chat times out | My initial rating was Zero for overall poor |
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| Lazy days, gifts for family and my husband, all under one roof!! Eventually, a refund is processed but do I have to experience hassle first before a refund is initiated? The chat system is horrible |