| Please find attached my final report | Keep your message brief 4 |
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| And remember, emoticons are only appropriate for informal emails | Avoid too much humour or sarcasm |
| Use the correct business English vocabulary 3 | Understand the difference between Cc carbon copy and Bcc blind carbon copy• Subject line should be clear and concise• Jack I am writing with regard to the proposed deal with X company |
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| Open with a professional greeting 1 |